Bicom Systems
Smarter business communications with Bicom Systems
SwitchTEL offers Bicom Systems for businesses in Ireland that want a flexible, modern alternative to traditional phone systems. Bicom Systems provides a broader communications ecosystem built around PBXware for business telephony and gloCOM for unified communications, helping teams manage voice, video, chat, file sharing and collaboration in one connected environment.
Designed for growing businesses, Bicom Systems combines scalable VoIP technology with collaboration tools that support office, hybrid and remote teams. Rather than relying on a basic phone setup, businesses can use the platform to improve communication, streamline workflows and give users access across desktop, mobile and web.
A flexible platform built around PBXware and gloCOM
At the core of the Bicom Systems offering is PBXware, its business communications platform, alongside gloCOM, its flagship unified communications app. PBXware is positioned as a cost-effective solution for medium-sized businesses and enterprises, while gloCOM adds the user-facing collaboration layer with calling, video, chat, conferencing, screen sharing, voicemail, fax integration and CRM connectivity.
This gives businesses a single communications environment that can support everyday calling, team collaboration and more advanced call handling without forcing users to jump between disconnected tools.
Why businesses choose Bicom Systems
Bicom Systems is a strong fit for businesses that want more control, more flexibility and a broader communications platform than a standard office phone system. Its messaging focuses on helping organisations communicate, collaborate and connect through software designed to move away from traditional telecom limitations.
For teams that need calling, messaging, conferencing and mobility in one place, gloCOM adds a practical day-to-day user experience, while PBXware provides the business telephony foundation underneath.
Built for modern teams
Bicom Systems supports modern working by giving users access on Windows, Mac, Linux, Android, iPhone and web browsers. Its gloCOM GO product is positioned as a mobile-first option for flexible working, with features such as contact sync, presence tracking, file sharing, SMS and MMS sync, call recording and QR-based login.
That makes the platform especially relevant for businesses that want a communications setup that works just as well for office-based staff as it does for hybrid and remote teams.
Key benefits of the Bicom Systems platform
- PBXware business telephony for scalable VoIP communications
- gloCOM unified communications across desktop, mobile and web
- Voice, video, chat, meetings and file sharing in one platform
- CRM integration and real-time collaboration tools
- Hosted and on-premise deployment options
- Security features including multilayered protection and call encryption
- Support for hybrid and remote working through gloCOM GO and web access
- Flexible setup for businesses that want a modern communications system
Why choose SwitchTEL for Bicom Systems?
SwitchTEL helps businesses in Ireland assess whether Bicom Systems is the right fit for their communication needs. We look at how your team works, how calls are handled, and whether a solution built around PBXware and gloCOM can give you a better platform for communication, collaboration and growth.
Our role is to help you choose a system that works in practice, supports your users and gives your business a more flexible communications setup for the future.
Ready to explore Bicom Systems for your business?
Talk to SwitchTEL about PBXware, gloCOM and a smarter way to manage business communications.
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Frequently Asked Questions
What is Bicom Systems?
Bicom Systems is a communications software provider focused on VoIP, business telephony and unified communications, with products including PBXware and gloCOM.
What is PBXware?
PBXware is Bicom Systems’ business communications platform, positioned as a scalable and cost-effective solution for medium-sized businesses and enterprises.
What is gloCOM?
gloCOM is Bicom Systems’ unified communications app that combines voice, video, chat, file sharing, conferencing and CRM integration across desktop, mobile and web.
Why choose Bicom Systems through SwitchTEL?
SwitchTEL helps businesses in Ireland choose and implement the right Bicom Systems setup for modern, flexible and secure business communications.